Frequently Asked Questions

For Employers

How do I hire a Filipino worker?

Simply create a free employer account, post a job or browse worker profiles, review applications or contact workers directly (on paid plans), and hire the best fit. The entire process can be completed in minutes.

Is it really free to post a job?

Yes. Every employer gets a free plan that allows posting a limited number of jobs per month and browsing worker profiles. For unlimited postings and direct worker contact, upgrade to our Pro or Premium plans.

Are the workers' profiles verified?

Workers can submit government-issued ID and a selfie for identity verification. Verified workers display a blue verification badge on their profile. We recommend prioritising verified workers for sensitive or high-value roles.

Do you take a commission from worker payments?

No. OnlineBestJobs.ph operates on a subscription model for employers. Once you find a worker you'd like to hire, you pay them directly — we never take a cut from their salary or your payments to them.

How do I communicate with workers?

Pro and Premium subscribers can send messages directly to any worker through our built-in messaging system. Free accounts can receive and respond to applications but cannot initiate contact with workers who haven't applied.

What if a worker doesn't work out?

You have full control over your hiring relationship. If a worker isn't a good fit, you can end the engagement at any time. We recommend maintaining open communication and using our review system to share feedback that helps the community.

Can I hire workers for short-term projects?

Absolutely. You can post jobs for full-time, part-time, freelance, or per-project engagements. Many Filipino workers are available for one-time projects as well as ongoing roles.

For Workers

How do I create a worker profile?

Register for a free account, select "Worker" as your role, and complete your profile including your headline, bio, skills, work experience, education, and hourly or monthly rate. A complete profile significantly increases your chances of being hired.

Is it free to join as a worker?

Yes. Creating a worker profile and applying to jobs is free. Free accounts can submit a limited number of job applications per day. For unlimited applications, subscribe to the Worker Pro plan.

How do employers contact me?

Employers with paid plans can message you directly. You will receive a notification when an employer sends a message or when your application status changes. Always communicate through the platform to keep your interactions safe and documented.

How do I get paid?

Payment terms are agreed directly between you and the employer. OnlineBestJobs.ph does not process payments — you and your employer choose your preferred method (bank transfer, PayPal, Wise, GCash, etc.).

How do I get the Verified badge?

Go to your dashboard and follow the verification steps: upload a clear photo of a government-issued ID and a selfie. Our team reviews submissions within 1–3 business days. Verified workers appear higher in search results.

Can I set my own rates?

Yes. You set your own hourly and monthly rates. Rates are displayed in the visitor's local currency using live exchange rates, but you and your employer agree on the final payment method and currency directly.

Privacy & Safety

Is my personal contact information shared with employers?

No. Your personal email address and phone number are never displayed publicly. All initial communication goes through the platform's messaging system. You choose what additional contact details to share with an employer after establishing trust.

How do I report a suspicious employer or worker?

Use the "Report" button on any profile or message thread. Our moderation team reviews all reports within 24 hours. We take fraud and abuse seriously and will take appropriate action including account suspension.