Last updated: January 1, 2025
OnlineBestJobs.ph ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Information You Provide
- Account information: Name, email address, password, and role (employer or worker) when you register.
- Profile information: Bio, skills, work experience, education, profile photo, rates, and availability (for workers); company name and hiring details (for employers).
- Verification documents: Government-issued ID and selfie photos submitted for identity verification.
- Communications: Messages sent through our platform messaging system.
- Payment information: Subscription payment details processed securely through our payment provider. We do not store full card numbers.
Information Collected Automatically
- Usage data: Pages visited, features used, search queries, and interactions with the platform.
- Device and browser information: IP address, browser type, operating system, and device identifiers.
- Cookies and similar technologies: We use cookies to maintain your session, remember preferences (such as your selected currency), and analyse site traffic.
- Location data: Approximate country-level location derived from your IP address, used only to auto-detect your local currency.
2. How We Use Your Information
- To create and manage your account and provide our services.
- To display your profile to relevant employers or workers.
- To facilitate communication between employers and workers through our platform.
- To process subscription payments and send billing receipts.
- To verify your identity when you submit verification documents.
- To send service notifications, account alerts, and — with your consent — marketing emails.
- To improve our platform, analyse usage patterns, and fix technical issues.
- To detect and prevent fraud, abuse, and violations of our Terms of Service.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your data only in the following circumstances:
- With other users: Your public profile information (name, headline, skills, rates, reviews) is visible to registered users. Your personal contact details (email, phone) are never shared publicly.
- With service providers: We work with trusted third-party providers for payment processing, analytics, email delivery, and cloud hosting. These providers are bound by confidentiality agreements.
- For legal compliance: We may disclose information if required by law, court order, or to protect the rights and safety of our users or the public.
- In a business transfer: If we merge with or are acquired by another company, your data may be transferred as part of that transaction, subject to the same privacy protections.
4. Cookies
We use essential cookies (required for login and session management), preference cookies (to remember your currency selection), and analytics cookies (to understand how the site is used). You can control cookie behaviour through your browser settings, but disabling essential cookies may affect platform functionality.
5. Data Retention
We retain your account and profile data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are legally required to retain certain records.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your personal data.
- Object to or restrict certain types of processing.
- Export your data in a portable format.
To exercise these rights, contact us through your account settings or by emailing us directly. We will respond within 30 days.
7. Security
We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are intended for users who are at least 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has registered, we will delete their account promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email or a prominent notice on the platform. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us through the platform. We take privacy inquiries seriously and aim to respond promptly.