Detail-oriented virtual assistant with 6 years helping executives and entrepreneurs stay organized. Skilled in calendar management, travel booking, and managing inboxes across time zones. I treat your business like my own.
Seven years in customer support across BPO and remote SaaS roles. Proficient in Zendesk, Freshdesk, Intercom, and HubSpot CRM. I handle tickets, live chat, and escalations with a calm, solution-first approach. CSAT scores consistently above 95% throughout my career.
I write copy that sells — product pages, email sequences, landing pages, ad creative, and brand storytelling for consumer brands. My background in communications and 5 years of freelance writing for AU, UK, and US clients means I understand what moves people to act. Specialties: fashion, wellness, and lifestyle brands.
Customer-focused support agent with 4 years handling tier-1 and tier-2 support for SaaS products. Experienced with Zendesk, Intercom, Freshdesk, and Help Scout. I reduce churn through empathetic, solution-first communication.
I build and manage email marketing programmes that grow revenue for e-commerce and online education brands. Expert in Klaviyo, Mailchimp, and ActiveCampaign — handling list segmentation, automation flows, A/B testing, and campaign copywriting. Average open rate improvement across clients: 38%.
Digital marketing specialist managing Google Ads, Meta Ads, and Pinterest campaigns for e-commerce and lead-gen clients. I handle strategy, creative briefing, audience segmentation, campaign build-outs, and weekly optimisation. Combined monthly ad spend under management: $40,000+.
I write content that educates, engages, and drives results for SaaS and tech companies. From blog posts and whitepapers to case studies and product documentation — I make complex topics simple and compelling.
Detail-oriented virtual assistant with 6 years helping executives and entrepreneurs stay organized. Skilled in calendar management, travel booking, and managing inboxes across time zones. I treat your business like my own.
Seven years in customer support across BPO and remote SaaS roles. Proficient in Zendesk, Freshdesk, Intercom, and HubSpot CRM. I handle tickets, live chat, and escalations with a calm, solution-first approach. CSAT scores consistently above 95% throughout my career.
I write copy that sells — product pages, email sequences, landing pages, ad creative, and brand storytelling for consumer brands. My background in communications and 5 years of freelance writing for AU, UK, and US clients means I understand what moves people to act. Specialties: fashion, wellness, and lifestyle brands.
Customer-focused support agent with 4 years handling tier-1 and tier-2 support for SaaS products. Experienced with Zendesk, Intercom, Freshdesk, and Help Scout. I reduce churn through empathetic, solution-first communication.
I build and manage email marketing programmes that grow revenue for e-commerce and online education brands. Expert in Klaviyo, Mailchimp, and ActiveCampaign — handling list segmentation, automation flows, A/B testing, and campaign copywriting. Average open rate improvement across clients: 38%.
Digital marketing specialist managing Google Ads, Meta Ads, and Pinterest campaigns for e-commerce and lead-gen clients. I handle strategy, creative briefing, audience segmentation, campaign build-outs, and weekly optimisation. Combined monthly ad spend under management: $40,000+.
I write content that educates, engages, and drives results for SaaS and tech companies. From blog posts and whitepapers to case studies and product documentation — I make complex topics simple and compelling.