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We are looking for an Experienced Freight & Logistics Support Co-ordinator USA who has previously worked with USA ‘flat bed’ freight and logistics companies or freight brokers. This role is ideal for someone confident working across freight load board systems with high attention to detail when handling shipment updates, data entry, quoting, and operational coordination. You are proactive, detail-oriented, and motivated to do things right first time. You have a can-do attitude, a willingness to learn, and the confidence to ask questions when problems occur. You take ownership of your work and look for solutions rather than waiting for issues to escalate.

Key Responsibilities:
• Tracking loads, coordinating pickups, deliveries, and freight movements across the USA.
• Communicate clearly and professionally with customers, carriers, and internal stakeholders.
• Monitor load boards (DAT, Truckstop etc) to source & vet new farriers
• Ensure shipments stay on track and operational tasks are completed accurately and on time.
• Monitor shipments and provide regular track-and-trace updates.
• Handle all paperwork and rate negotiations
• Enter, update, and maintain accurate shipment information in internal systems.
• Ask clear, probing questions when information is missing or problems arise.
• Support day-to-day freight administration and logistics coordination tasks.

Required Experience:
• Experience in roles such as Logistics Coordinator, Delivery Dispatcher, Track and Trace Coordinator, Freight Coordinator, Operations Support, or Logistics Data Entry.
• Strong knowledge of USA domestic freight terminology, including LTL, FTL, carrier, POD, accessorial, detention, layover, drayage, and related logistics terms.
• USA load board experience

Skills and Attributes:
• Excellent written and verbal English communication skills.
• Ability to work independently with limited supervision.
• High attention to detail & level of accuracy
• Strong organizational skills.
• Excellent follow-up and problem-solving ability.
• Reliable, disciplined, and self-motivated.
• Proactive approach to identifying shipment risks and operational issues.

Work Schedule:
• Monday to Friday
• USA Central Time working shift
• Overnight Shift: 9:00 PM to 6:00 AM Philippines time
• No weekend shifts

Equipment Needed:
• Desktop or Laptop under 3 years old
• Dual monitor – 2 x Screens required
• Core I5 or Ryzen 5 & above
• Min 8GB RAM
• Min 500GB Hard Drive
• Microsoft windows genuine version
• Fibre Internet – Minimum 100MBps & above
• Backup Internet – Second pre-paid ‘dongle’ style
• Backup Power – UPS or Generator

Wage: From PHP35,000 – PHP45,000 Based on experience and skills

Benefits:
• Full time remote work from home role
• No weekend work
• Holiday & sick leave
• Benefits contributions towards Pagibig, SSS & Phil Health
• 13th Month pay

IMPORTANT: If this role sounds like your next career move then click the link below and complete the Google form application ASAP.

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