Operational Excellence & Process Improvement Specialist

We are seeking an Operational Excellence & Process Improvement Specialist to document, improve, standardize, and sustain critical business and project-delivery processes. This role combines Lean Six Sigma discipline, process documentation, stakeholder facilitation, and responsible use of AI tools to accelerate knowledge capture without sacrificing quality.

Ideal candidate has 5+ years in operational excellence, continuous improvement, or process engineering with demonstrated Lean/Six Sigma application. You will work embedded with the operations team, focusing on Budget & Forecasting, RFIs, Submittals, Contracts, and Field Reports.

Job Responsibilities:

Facilitate discovery sessions with leaders to understand current processes, handoffs, and pain points.
Translate tacit knowledge into clear process maps, workflows, SIPOCs, and decision points.
Review existing SOPs and identify gaps, duplication, and key-person dependencies.
Apply Lean Six Sigma methods including DMAIC, root-cause analysis, and waste identification.
Design future-state workflows improving clarity, cycle time, quality, and accountability.
Develop SOPs, work instructions, process maps, job aids, checklists, and RACI matrices.
Use AI tools responsibly to accelerate documentation with required human validation.
Validate procedures through walkthroughs, pilots, and user acceptance.
Support rollout, training, and adoption to ensure documented procedures become operating standard.
Establish control plans, audit checks, and escalation triggers.
Measure adoption and lead corrective action when needed.
Document Budget & Forecasting, RFIs, Submittals, Contracts, and Field Reports.
Define measurable outcomes, ownership, and controls.

Qualifications:

Minimum 5+ years in operational excellence, process improvement, or related discipline.
Demonstrated Lean and Six Sigma methods in real operating environments.
Green Belt certification or equivalent; Black Belt preferred.
Strong facilitation and interviewing capability.
Strong process-mapping and technical-writing skills.
Ability to define measurable outcomes and controls.
Excellent written and verbal English.
Ability to work U.S.-aligned night-shift hours.
Construction, engineering, or project-based industry experience preferred.
Understanding of general-contractor workflows preferred.
Familiarity with Procore, Bluebeam, Visio, or comparable tools preferred.
Experience using AI tools for knowledge capture preferred.

Requirements:

Updated Resume/CV.
Ability to work in a fast-paced, dynamic environment.
Reliable internet connection and personal computer.
UPS/battery backup to ensure continuity during power interruptions.

Benefits:

Competitive salary with performance-based incentives.
WFH set-up.
Opportunities for career advancement.
HMO coverage for employee and immediate family members.

Join our team now and be part of the top 1% talent in the Philippines!