Part-Time B2B Commercial Outreach Caller – Australian Market

Sparkle Window Cleaning is looking for a part-time remote contractor to make polite, structured B2B calls to businesses in Brisbane, Australia.

The initial focus is low-rise offices and clinics that may need periodic exterior window or property cleaning. Existing enquiries and approved introductions will be prioritised. This is an outreach and qualification role, not a closing or quoting role.

What you will do
- Attempt contact with around 20 approved new businesses per week, usually on Tuesdays and Thursdays during Brisbane business hours. Repeat calls are tracked separately and do not count as new businesses.
- Introduce yourself and Sparkle Window Cleaning clearly.
- Ask for the person responsible for exterior cleaning or property maintenance.
- Ask whether the business is reviewing this work now or later in the year.
- Ask permission for Aya from Sparkle to send information or arrange a callback.
- Record the call result and a short, accurate note on the same day.
- Immediately record any “do not call again” request.

What you will not do
- You will not quote prices or create estimates.
- You will not promise dates, visits, safety outcomes, insurance coverage, access arrangements or contract terms.
- You will not send unauthorised email or SMS.
- You will not call businesses outside the approved list.
- You will not save customer or prospect data to a personal device or personal CRM.
- You will use only the Sparkle-approved business calling route and your own company-issued login.

What we are looking for
- Clear, natural spoken English suitable for Australian business calls.
- Experience with B2B calling, preferably calling Australian businesses.
- Good listening, concise note-taking and respectful handling of receptionists and refusals.
- The judgement to say that a Sparkle team member will follow up when asked about price, timing, safety, insurance or scope.
- Reliable computer, headset and internet connection during agreed Brisbane-time hours.

Pay and pilot
- Paid six-week pilot.
- Approximately 3–4 paid hours per week, including preparation, training, calls, result entry and a short review.
- A$3–4 per hour depending on English communication, calling experience and quality during the paid test.
- The first five calls are paid. There is no unpaid trial.

To apply, please provide
1. A 45–60 second English voice sample introducing yourself and asking to speak with the person responsible for exterior cleaning.
2. A short summary of your B2B calling experience.
3. Any experience calling Australian businesses.
4. Your availability in Brisbane time, including Tuesday and Thursday options.
5. Your expected hourly rate within A$3–4.
6. Your computer, headset and internet setup.
7. Short answers to these scenarios: what would you say if the prospect asks for a price; what would you do if reception will not transfer the call; and what would you do if the prospect asks never to be called again?

Please do not send customer data, private client records or confidential employer information in your application. Business calls may be recorded, transcribed and reviewed for training and quality purposes; this will be explained before any work begins.