Product Coordinator

Production Coordinator

We are seeking a highly organised and detail-oriented Production Coordinator to support the Lindelli team and oversee production operations across the business. This role is central to ensuring every custom jewellery piece is delivered with precision, exceptional quality, and on schedule. The position plays a vital role in maintaining consistency, accuracy, and seamless coordination between the sales and production teams.

About the Role

The Production Coordinator will manage the end-to-end coordination of custom jewellery orders — from quote approval through to final delivery. You will work closely with the sales team, suppliers, CAD designers, setters, manufacturers, and other external stakeholders to translate approved quotes into beautifully executed jewellery pieces.

This role requires strong organisational skills, attention to detail, and the ability to manage multiple projects simultaneously in a fast-paced environment.

The position is primarily remote and requires excellent communication, proactive problem-solving, and confident use of digital systems.

What you'll be doing:

* Manage the full lifecycle of jewellery orders from quote approval to final delivery
* Coordinate production schedules with suppliers, including setters, CAD designers, and manufacturers
* Ensure all job details are accurately captured and updated in
* Monitor the progress of each piece and proactively address delays or production issues
* Confirm specifications such as metal type, diamond details, finger size, and design requirements prior to production
* Arrange logistics including shipping, tracking, and quality control checks.
* Upload and review comprehensive supplier quotes
* Calculate recommended retail pricing for the sales team
* Manage job trafficking and order processing within
* Maintain file organisation using Dropbox
* Assist with brief preparation using basic image editing software when required

What we are looking for:

* Strong experience in production coordination and operations support
* Highly organised with exceptional attention to detail (a must!)
* Proficient in ---------- (essential)
* Comfortable using Slack, Excel, Dropbox, and Microsoft applications
* Strong time management and ability to manage multiple projects simultaneously
* Excellent written and verbal communication skills
* Ability to work independently in a remote environment
* Background in the jewellery industry is a huge PLUS

What We Offer:

* Salary: 45,000 - 60,000 (depending on experience)
* Leave credit available after 6 months
* Day shift role
* Permanent Work From Home Setup
* Flexible working hours, as long as 8 hours are worked per day
* Observed Australian public holidays (selected holidays)
* Full-time, Permanent