REMOTE VIRTUAL RECEPTIONIST

Position: Remote Virtual Receptionist (Full-Time)
Location: Remote
Start Date: Immediately
Compensation: $6
About Us and the Role
The Law Offices of Fogam & Associates, LLC is a dynamic and fast-growing immigration law firm in Maryland, USA. We seek a Virtual Receptionist to serve as our law firm's first point of contact. According to a standardized protocol, you will answer calls, check emails, and direct client communications to the appropriate staff members.

Responsibilities:
• Answer inbound calls using firm scripts
• Log all calls into Google Sheets or other tools
• Monitor and respond to client emails
• Categorize inquiries by type and urgency
• Forward summaries to staff every 2 hours
• Ensure excellent communication with professionalism and empathy

Requirements:
• Fluency in both English is mandatory.
• Excellent speaking and writing skills in both languages
• Stable high-speed internet and quiet workspace
• Prior receptionist or call center experience preferred
• Ability to follow templates and communication protocols
• Experience using Google Sheets and Gmail
To Apply: Provide a 2-minute voice recording (introducing yourself in English and Spanish), resume, and availability.