Commercial photography is a service business at its core, and like all service businesses, it lives or dies on client communication, turnaround speed, and repeat bookings. I was shooting five days a week and editing on weekends, with client emails piling up unanswered for days at a time. I knew I was losing repeat business simply because I was too slow to respond and too overwhelmed to follow up.
I found OnlineBestJobs.ph while looking specifically for a photo retoucher who could handle my post-production queue. What I didn't expect was to find someone who was also excellent at client communication, project coordination, and social media management. Diane had been working with a portrait studio in Australia for two years and came with an impressive portfolio of retouched work across beauty, food, and product photography.
She joined and within a month my turnaround time dropped from ten days to three. She handles all raw file culling, skin and product retouching, client delivery via gallery, and our studio inbox. She also manages our Instagram account, which has grown from 4,100 to over 11,000 followers in nine months. Clients frequently comment on how responsive and professional our communication is — and that is entirely Diane. She has become indispensable to how this studio operates.
