Jerome Garcia
ID Verified

Jerome

Customer Support Specialist & CRM Expert

Customer Service
4.90 (104 reviews) 121 jobs completed Laguna, PH 7 yrs experience
About

Seven years in customer support across BPO and remote SaaS roles. Proficient in Zendesk, Freshdesk, Intercom, and HubSpot CRM. I handle tickets, live chat, and escalations with a calm, solution-first approach. CSAT scores consistently above 95% throughout my career.

Skills
Content Writing
Virtual Assistant
Customer Service
Email Marketing
Customer Relationship Management
Reviews
104 reviews

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$9.00 /hr
Full-time
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121
Jobs Done
4.90/5
Rating
7
Yrs Exp
104
Reviews
Location Laguna, PH
Availability Full-time
Verified Yes
Hired No
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