Professional video editor specialising in YouTube content, short-form reels, and brand videos. I work in Premiere Pro, After Effects, and CapCut — handling cuts, colour grading, motion graphics, captions, and thumbnail design. Delivered 300+ edited videos for US and Australian creators.
Seven years in customer support across BPO and remote SaaS roles. Proficient in Zendesk, Freshdesk, Intercom, and HubSpot CRM. I handle tickets, live chat, and escalations with a calm, solution-first approach. CSAT scores consistently above 95% throughout my career.
I design digital products and brand identities that are both beautiful and functional. Figma is my primary tool for UI/UX work; Adobe Suite for brand design and print. My portfolio includes fintech apps, e-commerce brands, and SaaS dashboards shipped to tens of thousands of users.
I build and optimise Shopify stores that convert. My work covers custom Liquid theme development, app integration, checkout UX, and CRO audits backed by heatmap and analytics data. I have shipped stores for fashion, beauty, and homewares brands across AU, UK, and US markets.
I write copy that sells — product pages, email sequences, landing pages, ad creative, and brand storytelling for consumer brands. My background in communications and 5 years of freelance writing for AU, UK, and US clients means I understand what moves people to act. Specialties: fashion, wellness, and lifestyle brands.
I build fast, responsive WordPress websites that convert visitors into customers. From custom themes to complex WooCommerce setups, I deliver pixel-perfect results. 5 years of freelancing for clients in the US, UK, and AU.
Customer-focused support agent with 4 years handling tier-1 and tier-2 support for SaaS products. Experienced with Zendesk, Intercom, Freshdesk, and Help Scout. I reduce churn through empathetic, solution-first communication.
Experienced video editor for YouTube channels, ads, and corporate videos. Proficient in Premiere Pro, After Effects, and DaVinci Resolve. I handle editing, color grading, sound mixing, and animated lower-thirds — delivering broadcast-quality output.
I build robust web applications using Laravel on the backend and Vue.js on the frontend. From API design to deployment on DigitalOcean or AWS, I own the full stack. 4 years building SaaS products and internal tools for clients in Europe and Australia.
I build and manage email marketing programmes that grow revenue for e-commerce and online education brands. Expert in Klaviyo, Mailchimp, and ActiveCampaign — handling list segmentation, automation flows, A/B testing, and campaign copywriting. Average open rate improvement across clients: 38%.
Digital marketing specialist managing Google Ads, Meta Ads, and Pinterest campaigns for e-commerce and lead-gen clients. I handle strategy, creative briefing, audience segmentation, campaign build-outs, and weekly optimisation. Combined monthly ad spend under management: $40,000+.
Fast, accurate, and meticulous data entry and research professional with 4 years supporting market research firms, real estate investors, and e-commerce businesses. Proficient in Excel, Google Sheets, and CRM data management. 99.8% accuracy rate and consistent on-time delivery.
Professional video editor specialising in YouTube content, short-form reels, and brand videos. I work in Premiere Pro, After Effects, and CapCut — handling cuts, colour grading, motion graphics, captions, and thumbnail design. Delivered 300+ edited videos for US and Australian creators.
Seven years in customer support across BPO and remote SaaS roles. Proficient in Zendesk, Freshdesk, Intercom, and HubSpot CRM. I handle tickets, live chat, and escalations with a calm, solution-first approach. CSAT scores consistently above 95% throughout my career.
I design digital products and brand identities that are both beautiful and functional. Figma is my primary tool for UI/UX work; Adobe Suite for brand design and print. My portfolio includes fintech apps, e-commerce brands, and SaaS dashboards shipped to tens of thousands of users.
I build and optimise Shopify stores that convert. My work covers custom Liquid theme development, app integration, checkout UX, and CRO audits backed by heatmap and analytics data. I have shipped stores for fashion, beauty, and homewares brands across AU, UK, and US markets.
I write copy that sells — product pages, email sequences, landing pages, ad creative, and brand storytelling for consumer brands. My background in communications and 5 years of freelance writing for AU, UK, and US clients means I understand what moves people to act. Specialties: fashion, wellness, and lifestyle brands.
I build fast, responsive WordPress websites that convert visitors into customers. From custom themes to complex WooCommerce setups, I deliver pixel-perfect results. 5 years of freelancing for clients in the US, UK, and AU.
Customer-focused support agent with 4 years handling tier-1 and tier-2 support for SaaS products. Experienced with Zendesk, Intercom, Freshdesk, and Help Scout. I reduce churn through empathetic, solution-first communication.
Experienced video editor for YouTube channels, ads, and corporate videos. Proficient in Premiere Pro, After Effects, and DaVinci Resolve. I handle editing, color grading, sound mixing, and animated lower-thirds — delivering broadcast-quality output.
I build robust web applications using Laravel on the backend and Vue.js on the frontend. From API design to deployment on DigitalOcean or AWS, I own the full stack. 4 years building SaaS products and internal tools for clients in Europe and Australia.
I build and manage email marketing programmes that grow revenue for e-commerce and online education brands. Expert in Klaviyo, Mailchimp, and ActiveCampaign — handling list segmentation, automation flows, A/B testing, and campaign copywriting. Average open rate improvement across clients: 38%.
Digital marketing specialist managing Google Ads, Meta Ads, and Pinterest campaigns for e-commerce and lead-gen clients. I handle strategy, creative briefing, audience segmentation, campaign build-outs, and weekly optimisation. Combined monthly ad spend under management: $40,000+.
Fast, accurate, and meticulous data entry and research professional with 4 years supporting market research firms, real estate investors, and e-commerce businesses. Proficient in Excel, Google Sheets, and CRM data management. 99.8% accuracy rate and consistent on-time delivery.