Angela Cruz is a customer support specialist experienced in Zendesk, chat support, and CRM tools. She is dedicated to providing excellent customer service, resolving inquiries efficiently, and creating positive client experiences.
Dedicated Virtual Assistant with 5 years of experience providing administrative support, customer service, email management, and data entry services. I am organized, detail-oriented, and experienced in handling multiple tasks efficiently.
I help businesses stay organized and improve workflow by providing reliable virtual support services.
Skilled Virtual Assistant and Customer Service Representative with hands-on experience using CRM and business platforms such as ServiceNow, HubSpot, Google Voice, MS Office, MarketingPlex, Canva, Slack, and more. Highly organized, detail-oriented, and capable of handling customer inquiries, administrative tasks, scheduling, and team collaboration efficiently. Committed to delivering excellent customer support, maintaining professionalism, and helping businesses achieve smooth daily operations.
Hi! I’m Rica Mae, a dedicated Social Media Manager and Virtual Assistant with over 5 years of experience helping businesses grow their online presence and improve daily operations. I specialize in content creation, social media management, customer support, and administrative tasks.
I’ve worked with startups, ecommerce brands, and real estate businesses by handling social media campaigns, organizing schedules, managing emails, and creating engaging content that attracts customers. I’m detail-oriented, reliable, and always eager to learn new tools and strategies to help businesses succeed.
IT Support professional with strong technical troubleshooting skills and a solid background in
hardware, software, and network support. Experienced in diagnosing and resolving technical issues,
providing end-user assistance, and maintaining system performance. Skilled in installing, configuring,
and upgrading computer systems, as well as managing user accounts and security settings. Known
for clear communication, quick problem resolution, and delivering reliable technical support in fast-
paced environments. Committed to continuous learning and staying updated with the latest
technologies.
Product development is more than just my profession—it is a craft I have built through over 20 years of experience in computer technology, product research, sourcing, and hands-on technical work. I bring a practical understanding of how products move from an initial idea to a successful market launch.
As Product Development Lead at Tech It Easy Business Services Inc., I managed the complete product lifecycle—from market research, product strategy, and global supplier sourcing to prototyping, testing, production, pricing, and go-to-market execution. I also worked closely with manufacturers, internal teams, and end users to ensure that each product met customer needs, business goals, and quality expectations.
My approach combines technical knowledge, commercial awareness, supplier relationship management, and customer insights to develop products that are practical, competitive, and relevant to the market.
To obtain a professional position where I can apply my background in psychology, research, data
management, CRM, and administrative support while developing stronger analytical and business skills. I aim to contribute through accurate research, data handling, problem-solving, and organized work while gaining practical experience and progressing toward a career in data and business analysis.
Angela Cruz is a customer support specialist experienced in Zendesk, chat support, and CRM tools. She is dedicated to providing excellent customer service, resolving inquiries efficiently, and creating positive client experiences.
Dedicated Virtual Assistant with 5 years of experience providing administrative support, customer service, email management, and data entry services. I am organized, detail-oriented, and experienced in handling multiple tasks efficiently.
I help businesses stay organized and improve workflow by providing reliable virtual support services.
Skilled Virtual Assistant | Data Accuracy | Skilled Customer Service | Detail-Oriented | Operations Manager
5.00 (0 reviews)
Skilled Virtual Assistant and Customer Service Representative with hands-on experience using CRM and business platforms such as ServiceNow, HubSpot, Google Voice, MS Office, MarketingPlex, Canva, Slack, and more. Highly organized, detail-oriented, and capable of handling customer inquiries, administrative tasks, scheduling, and team collaboration efficiently. Committed to delivering excellent customer support, maintaining professionalism, and helping businesses achieve smooth daily operations.
Hi! I’m Rica Mae, a dedicated Social Media Manager and Virtual Assistant with over 5 years of experience helping businesses grow their online presence and improve daily operations. I specialize in content creation, social media management, customer support, and administrative tasks.
I’ve worked with startups, ecommerce brands, and real estate businesses by handling social media campaigns, organizing schedules, managing emails, and creating engaging content that attracts customers. I’m detail-oriented, reliable, and always eager to learn new tools and strategies to help businesses succeed.
IT Support, VoIP Support, Noc Support, System administrator
0.00 (0 reviews)
IT Support professional with strong technical troubleshooting skills and a solid background in
hardware, software, and network support. Experienced in diagnosing and resolving technical issues,
providing end-user assistance, and maintaining system performance. Skilled in installing, configuring,
and upgrading computer systems, as well as managing user accounts and security settings. Known
for clear communication, quick problem resolution, and delivering reliable technical support in fast-
paced environments. Committed to continuous learning and staying updated with the latest
technologies.
Product Development & Sourcing Specialist | OEM/ODM | China Supplier Coordination
0.00 (0 reviews)
Product development is more than just my profession—it is a craft I have built through over 20 years of experience in computer technology, product research, sourcing, and hands-on technical work. I bring a practical understanding of how products move from an initial idea to a successful market launch.
As Product Development Lead at Tech It Easy Business Services Inc., I managed the complete product lifecycle—from market research, product strategy, and global supplier sourcing to prototyping, testing, production, pricing, and go-to-market execution. I also worked closely with manufacturers, internal teams, and end users to ensure that each product met customer needs, business goals, and quality expectations.
My approach combines technical knowledge, commercial awareness, supplier relationship management, and customer insights to develop products that are practical, competitive, and relevant to the market.
HR | BUSINESS ANALYSIS | PROJECT MANAGEMENT | RECRUITMENT
0.00 (0 reviews)
To obtain a professional position where I can apply my background in psychology, research, data
management, CRM, and administrative support while developing stronger analytical and business skills. I aim to contribute through accurate research, data handling, problem-solving, and organized work while gaining practical experience and progressing toward a career in data and business analysis.