Executive Operations Assistant (Remote)
Erb Lumber
•
Remote / Philippines
•
18 hours ago
Full time
$800.00 – $1,200.00/hourly
Compensation
Office and Administration
Category
Job Description
We're looking for a highly organized, proactive **Executive Operations Assistant** to help manage and improve the daily operations of our growing home-service company.
### **What You'll Do**
* Oversee daily operations and manage our remote team
* Track KPIs, reports, commissions, payouts, and inventory
* Manage CRM, Google Workspace, emails, and operational tasks
* Handle customer escalations and accounts receivable
* Improve processes and ensure SOP compliance
* Build commercial relationships and generate commercial leads
* Coordinate with vendors, compliance portals, and software providers
* Help automate and streamline business operations using AI and technology
### **What We're Looking For**
* Executive operations or operations management experience
* Excellent English (written and spoken)
* Strong analytical and organizational skills
* Advanced with spreadsheets and reporting
* Self-starter who takes ownership and solves problems
* Experience leading remote teams and holding people accountable
* AI and automation savvy
* Home-service industry experience preferred (HVAC, air duct, chimney, plumbing, roofing, restoration, etc.)
* Experience helping a small business grow is a major plus
**This is not a traditional VA role.** We're looking for someone who thinks like an operations manager, improves systems, solves problems, and helps scale the business.
Skills Required
Account Management
Administrative Support
Attention to Detail
Collaboration
Communication
Creativity
Data analysis
Data Analytics
Data Management
Documentation
Performance Marketing, Attention to Detail, Accuracy Verification