Skilled Virtual Assistant and Customer Service Representative with hands-on experience using CRM and business platforms such as ServiceNow, HubSpot, Google Voice, MS Office, MarketingPlex, Canva, Slack, and more. Highly organized, detail-oriented, and capable of handling customer inquiries, administrative tasks, scheduling, and team collaboration efficiently. Committed to delivering excellent customer support, maintaining professionalism, and helping businesses achieve smooth daily operations.
I am an IT professional with 3 years of experience in handling various technical tasks including troubleshooting, system support, and web technologies. I am detail-oriented, adaptable, and committed to delivering quality work.
Marlo M. Edig – Technical Support & Customer Service - I am hardworking and methodical professional with over 10 years of experience in customer service and technical support. Skilled in troubleshooting, conflict resolution, and account management, with a proven ability to handle consumer-based accounts in fast-paced environments. Adept at ensuring first-call resolution and delivering exceptional customer experiences. Most of my background comes from supporting U.S. telecommunications companies and major retail chains, providing phone support for both physical store concerns and online platform transactions.
Certified Public Accountant (CPA) with 18+ years of experience in finance, accounting, and bookkeeping, including general ledger, AP/AR, billing, reconciliations, financial reporting, month-end/year-end closing, cost accounting, inventory, budgeting, and variance analysis.
Xero Certified Specialist – Level 3, with Level 1 & 2 certifications, plus SAP, Tally ERP, Exact Globe, and Right Software experience.
Experienced in full-cycle accounting, internal controls, and financial operations across manufacturing, agribusiness, packaging, and international environments.
Seeking remote accounting, bookkeeping, and finance support opportunities.
To obtain a professional position where I can apply my background in psychology, research, data
management, CRM, and administrative support while developing stronger analytical and business skills. I aim to contribute through accurate research, data handling, problem-solving, and organized work while gaining practical experience and progressing toward a career in data and business analysis.
Skilled Virtual Assistant | Data Accuracy | Skilled Customer Service | Detail-Oriented | Operations Manager
5.00 (0 reviews)
Skilled Virtual Assistant and Customer Service Representative with hands-on experience using CRM and business platforms such as ServiceNow, HubSpot, Google Voice, MS Office, MarketingPlex, Canva, Slack, and more. Highly organized, detail-oriented, and capable of handling customer inquiries, administrative tasks, scheduling, and team collaboration efficiently. Committed to delivering excellent customer support, maintaining professionalism, and helping businesses achieve smooth daily operations.
IT Professional | Tech Support | Web & System Solutions | 3 Years Experience
0.00 (0 reviews)
I am an IT professional with 3 years of experience in handling various technical tasks including troubleshooting, system support, and web technologies. I am detail-oriented, adaptable, and committed to delivering quality work.
Seasoned Customer Service and Technical Support Representative
0.00 (0 reviews)
Marlo M. Edig – Technical Support & Customer Service - I am hardworking and methodical professional with over 10 years of experience in customer service and technical support. Skilled in troubleshooting, conflict resolution, and account management, with a proven ability to handle consumer-based accounts in fast-paced environments. Adept at ensuring first-call resolution and delivering exceptional customer experiences. Most of my background comes from supporting U.S. telecommunications companies and major retail chains, providing phone support for both physical store concerns and online platform transactions.
Certified Public Accountant (CPA) with 18+ years of experience in finance, accounting, and bookkeeping, including general ledger, AP/AR, billing, reconciliations, financial reporting, month-end/year-end closing, cost accounting, inventory, budgeting, and variance analysis.
Xero Certified Specialist – Level 3, with Level 1 & 2 certifications, plus SAP, Tally ERP, Exact Globe, and Right Software experience.
Experienced in full-cycle accounting, internal controls, and financial operations across manufacturing, agribusiness, packaging, and international environments.
Seeking remote accounting, bookkeeping, and finance support opportunities.
HR | BUSINESS ANALYSIS | PROJECT MANAGEMENT | RECRUITMENT
0.00 (0 reviews)
To obtain a professional position where I can apply my background in psychology, research, data
management, CRM, and administrative support while developing stronger analytical and business skills. I aim to contribute through accurate research, data handling, problem-solving, and organized work while gaining practical experience and progressing toward a career in data and business analysis.