Remote Operations Coordinator — U.S. Painting Company

Remote Operations Coordinator — U.S. Painting Company

**Full-Time | Long-Term Position | Work From Home**

Borders Painting is a growing residential and commercial painting company based in Austin, Texas. We are looking for a highly organized, dependable, proactive person to join our team full-time as a Remote Operations Coordinator.

This is **not a temporary position or freelance project**. We are looking for someone who wants to become an important long-term member of our company and grow with us.

What You'll Help With

You will work directly with the owner, project management team, sales team, customers, and painting crews.

Your responsibilities will eventually include:

* Scheduling customer estimates
* Scheduling sold projects
* Updating our CRM
* Creating work orders from sold proposals
* Reviewing jobs to make sure required information is complete
* Collecting paint colors, sheens, and other project information from customers
* Sending customer reminders and follow-ups
* Maintaining our company calendar
* Organizing job photos and documents
* Communicating with project managers
* Helping prepare upcoming projects
* Following up when information is missing
* Updating project statuses
* Basic spreadsheet/data entry
* Warranty and project-completion administration
* Helping us improve and document our processes
* Using AI tools such as ChatGPT to work faster and more accurately

You will receive training on our systems and processes. We do not expect you to know the painting industry on day one.

Systems We Use

Experience with these is helpful but not required:

* DripJobs CRM
* Google Calendar
* Google Drive
* Gmail
* ChatGPT and other AI tools

Who We're Looking For

We want someone who is:

* Extremely organized
* Detail-oriented
* Reliable
* Comfortable communicating in English
* Good at written communication
* Comfortable learning new software
* Able to follow detailed processes
* Able to identify missing information instead of blindly completing tasks
* Comfortable asking questions when something doesn't make sense
* Proactive rather than waiting to be told every next step
* Interested in improving systems and processes

Experience working remotely for a **U.S. home-service or construction company** is a major plus.

Examples include painting, roofing, remodeling, HVAC, plumbing, landscaping, electrical, cleaning, restoration, or similar businesses.

Work Schedule

This position requires significant overlap with **Texas/Central Time business hours**.

Please do not apply if you are unable to consistently work the agreed-upon schedule.

Compensation

Starting compensation will depend on experience and demonstrated ability.

We are willing to pay more for someone who is exceptional.

There will be opportunities for increased responsibility and compensation as you grow with the company.

How to Apply

Please include the following:

1. A short introduction about yourself.
2. Your previous remote-work experience.
3. Any experience working for U.S. home-service, construction, or service businesses.
4. The software/CRM systems you have used.
5. Your desired monthly salary in USD.
6. The hours you are available to work in Central Time.
7. Your internet speed and whether you have backup internet/power.
8. Tell us about a situation where you caught a mistake or missing information before it became a larger problem.
9. Tell us how you currently use AI tools such as ChatGPT in your work.

At the very bottom of your application, write:

**“Details Matter.”**

Applications that do not include this phrase will not be considered.

We are looking for someone who wants a long-term home with a growing company, takes pride in their work, and wants to grow into a larger operations role over time.